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Knowledgebase

After sale Questions

Return Policy

    We will try our best to make sure the products shipped to our customers are in the best condition. Before returning goods, please contact us first to ... more info

How to cancel an order? Before payment and After payment.

    CANCELLATION BEFORE PAYMENT If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

I paid for an order and the order was canceled, why?

    Why was my order cancelled?/Why did you refund my payment? If we returned your money to you and closed your order, it is almost certainly because we ... more info

I want to cancel an order placed wrongly

    1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

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What Do Our Customers Say?
Expedient delivery, clean and fresh "

EnglishAmazon Customer

This is my third purchase of this black leather style of New Balance shoes. I work in an office building, so I need a black leather shoe, in a wide width, in the comfort of a sneaker/tennis shoe, and this shoe is the best of it's type for the price. My previous pairs (other models of this style by New Balance) lasted about a year each before breaking down. I expect these to last about the same, hopefully a few months longer. If your work environment is more demanding, such as a mechanic, I would not recommend these. The adhesive bonds of the sole and sides will break down sooner, but for an office worker, I would expect a minimum of a year. I do a bit more heavy work than the average office worker. For the price and wide width availability, I give 4 stars. If New Balance would make these more durable, to last longer, at the same price, I would give 4.5 stars.<br /><br />To put this into a pros and cons list of why I am a repeat customer:<br /><br />Pros:<br />They can pass as a uniform shoe / work shoe (black leather)<br />Provide the comfort of a sneaker/tennis shoe<br />Available in wide width.<br />Best shoe in this style for the price<br />Lightweight<br /><br />Cons:<br />A bit small (I normally wear a 12, but always purchase these in 12.5, which is just right)<br />Not heavy duty quality (I work in an office environment, I would not recommend for a mechanic, contractor, etc.) "

Englishsvan

Nice & stylish shoe "

EnglishPriscilla


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